Last Updated: 26 December 2025

At KKD Home Mart, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile application, and services.

🏠 About KKD Home Mart

KKD Home Mart is an online shopping platform offering a wide range of household products, daily essentials, and lifestyle items. Our goal is to provide customers with quality products, reliable service, and a smooth online shopping experience.

📊 Information We Collect

We may collect the following types of information:

1️⃣ Personal Information

• Full name

• Mobile number

• Email address

• Shipping and billing address

2️⃣ Order & Transaction Information

• Products purchased

• Order history

• Delivery details

• Payment status

👉 We do not store your debit/credit card details, UPI PINs, or net banking credentials.

3️⃣ Technical & Device Information

• Device type and operating system

• App version

• IP address

• App activity, performance logs, and crash reports

4️⃣ Customer Communication

• Customer support queries

• Emails, chat messages, or call records related to orders or services

💳 Payment Information

All payments are processed securely through trusted third-party payment gateways.
KKD Home Mart does not collect or store sensitive financial data.

🎯 How We Use Your Information

We use your information to:

• Process orders and deliver products

• Manage payments, refunds, and cancellations

• Provide customer support

• Improve our website, app, and services

• Send order updates, notifications, and important service alerts

• Prevent fraud and unauthorized activities

🔔 Notifications & Marketing

We may send notifications or messages related to:

• Order confirmations and delivery updates

• Service-related announcements

• Promotional offers (only if enabled by the user)

You can control or disable promotional notifications anytime from your device settings.

🔐 Data Security

We take appropriate technical and organizational measures to protect your personal data, including:

• Secure servers and encrypted connections

• Restricted internal access to sensitive information

• Regular monitoring of systems

While we strive to protect your data, no online system can be 100% secure.

🤝 Third-Party Services

We may use third-party tools and services for:

• Payment processing

• Analytics and crash monitoring

• Push notifications and messaging

These services operate under their own privacy policies.

👶 Children’s Privacy

KKD Home Mart is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

🗂 Data Retention

We retain personal data only as long as necessary to:

• Complete transactions

• Provide services and support

• Comply with legal obligations

You may request deletion of your data by contacting us.

📍 Location Information

We access device location only to enable the address auto-fill feature so users don’t have to manually enter their address.

Location data is used only for:

• Automatically filling the delivery address

• Improving accuracy of delivery location

• Providing a smoother user experience

We do not use location data for tracking, advertising, or background monitoring.

Location access is taken only after user permission and can be disabled anytime from device settings.